Mission
An injured, disabled or aging loved one can bring new concerns and challenges; these can often be overwhelming. At Horizon Case Management, our goal is to have our clients feeling secure, empowered and improve knowing they have a professional licensed and certified healthcare advocate on their side.
Vision
A community in which all people achieve their full potential for health and well-being across the lifespan. We work to be trusted by patients, a valued partner in the community, and creators of positive change.
Values
Catalyst
Our case managers sift through the array of resources, select the most appropriate path, and then we coordinate the expertise and support of other professionals, family, employers and other providers to facilitate the services medically required for your health needs.
Problem Solver
We use a combination of perception, planning, active-listening, empathy and compassion to utilize resources to prevent roadblocks that may hinder you from receiving care.
Educator
Our case managers come from a diverse educational and clinical background in nursing or other related health field in order to provide our clients the knowledge and understanding of their care in order to prevent health complications.
Our Approach to Health Care
- We care for the whole person, see the complexity of each person’s life, and believe that addressing a broad range of human needs is the best way to improve a person’s health.
- We continuously examine the services we provide and what is needed in the community. We look for cracks in the health care system, fill those, and move to fill new ones. When other community resources develop to address those needs, we make intentional decisions to apply our resources differently.
- We believe that providing high quality, accessible health care is our reason for being. We seek to be a model for other community health centers.
- We use a team approach to providing health care and involve the patient as part of our team.
Our Relationship With the Community
- We have a commitment to serving the community and providing open access to Horizon Case Management for all community members.
- Involvement by our staff in the community enhances our ability to provide effective health care. Improving the community will improve the health of our customers.
- Partnerships with education, government, and other community organizations will multiply the resources for and the effectiveness of our work.
- By instilling confidence in our patients, they will become positive forces in the community and contribute to the health of others.
Our Work Environment
- In all we do, we actively pursue excellence and search for the next level of accomplishment.
- We take pride in our work.
- We create a dynamic, forward-moving, innovative organization.
- Our integrity and ethics will never be compromised.
- We are good stewards of limited resources so that we can most effectively meet the many needs of our customers and the community. At the same time, caring for people is our primary focus.
- We are as respectful, friendly, helpful, and supportive to one another as we are to our patients. Administrators seek to treat employees in the same way that employees treat patients.
- Teamwork is central to our work. We each take the responsibility to contribute effectively to teams.
- We each are dedicated to Horizon Case Management, to our patients, and to the community.
- We share a common mission of serving others through spirit-based leadership.
- We recognize and appreciate the contributions and accomplishments of individuals and teams.
- We seek and reward suggestions and innovation.
- We have a strong work ethic, yet we don’t stifle our individual personalities.
- Fun and humor are healthy for us and for our patients. We intentionally incorporate fun into the Horizon Case Management environment.
Real Success Stories
Schedule Your Free Consultation